In this guidebook you will find basic information about support services to help refugees to get started, to obtain social and healthcare services, learn the language and new skills, start work, get settled and successfully move forward with their lives. The guidebook is not meant to provide detailed information, but it rather serves as a starting point and a reference to available help and support. This guidebook is also a source of useful information for service providers and volunteers in the local communities in one of the mentioned countries, who work with refugees, providing basic information and a list of resources and contacts that can help make the integration process easier for everyone involved.